Privacy Policy

Introduction

At Kuching Tropical Mushroom Farm ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pilgriigfp.org or engage with our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when:

• Placing orders for our mushroom products
• Contacting us through our contact forms
• Subscribing to our newsletter
• Participating in farm tours or educational programs

This information may include your name, email address, phone number, delivery address, and payment information.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address and browser type
• Pages visited and time spent on our site
• Referring website information
• Device information and operating system

How We Use Your Information

We use the collected information for various purposes:

• Processing and fulfilling your mushroom orders
• Communicating with you about orders, deliveries, and services
• Providing customer support and responding to inquiries
• Improving our website and services
• Sending promotional materials (with your consent)
• Complying with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Service Providers: We may share information with trusted third parties who assist us in operating our website, conducting business, or serving you
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Opt-out of promotional communications
• Request information about how your data is processed
• Withdraw consent where applicable

To exercise these rights, please contact us at contact@pilgriigfp.org or +60 8 1084 54970.

Cookies and Tracking

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. For more information, please see our Cookie Policy.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last updated" date.

Contact Information

If you have questions about this Privacy Policy, please contact us:

• Email: contact@pilgriigfp.org
• Phone: +60 8 1084 54970
• Address: Lot 1247, Jalan Pending Industrial Area, 93450 Kuching, Sarawak, Malaysia