Last updated: January 15, 2025
By accessing and using the services of Kuching Tropical Mushroom Farm ("we," "our," or "us"), you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services.
Kuching Tropical Mushroom Farm provides:
Orders can be placed through our website, phone, or email. All orders are subject to availability and acceptance by us. We reserve the right to refuse or cancel any order at our discretion.
Current prices are listed on our website and are subject to change without notice. Payment is due upon order confirmation unless other arrangements have been made for wholesale customers. We accept cash, bank transfer, and major credit cards.
We guarantee the freshness and quality of our mushrooms at the time of harvest and delivery. Products should be consumed within the recommended timeframe for optimal quality.
We offer delivery services within Kuching and selected surrounding areas. Delivery fees and timeframes will be communicated at the time of order. Same-day delivery is available for orders placed before 10:00 AM, subject to availability.
Due to the perishable nature of our products, returns are only accepted in cases of:
Refunds will be processed within 7-10 business days after approval of return request.
You may use our website for legitimate business purposes. You agree not to:
All content on our website, including text, images, logos, and design elements, is owned by Kuching Tropical Mushroom Farm and protected by intellectual property laws. You may not use our content without explicit written permission.
To the fullest extent permitted by law, Kuching Tropical Mushroom Farm shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or products. Our total liability shall not exceed the amount paid for the specific product or service in question.
While our mushrooms are grown using safe, organic practices, we recommend proper handling and cooking. Individuals with mushroom allergies or specific dietary restrictions should consult with healthcare professionals before consumption. We are not responsible for allergic reactions or adverse effects from proper use of our products.
We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, labor strikes, or supply chain disruptions.
These Terms of Service are governed by the laws of Malaysia. Any disputes arising from these terms shall be resolved in the courts of Sarawak, Malaysia.
We reserve the right to modify these Terms of Service at any time. Updated terms will be posted on our website with a new "Last updated" date. Continued use of our services after changes constitutes acceptance of the new terms.
For questions about these Terms of Service, please contact us: